Down, But Not Out – America’s Revolt against Being ‘Written Off!’ # 6: Debt is Universal – The Way to Collect (or Pay) is Not

The collection industry and society in general needs to improve the way it views someone who is a debtor. This is especially true since any one of us as a creditor today could become a debtor tomorrow due to a sudden layoff, illness, or other extraordinary circumstance that completely undermines our financial stability.

It is because of this remarkable sympathy and respect for the debtor that this session’s interview subject, Steven Gan, was selected.  The collection industry is not known for being willing – or even able – to appreciate and work with people who have been “written off” by their creditor and to bring accounts successfully through contact and payment.

Steven Gan brought his experience in collections in Japan – a country noted for social structures that encourage politeness – back here to the U.S.

In this segment we will take a look at some of the reasons why a gentle touch – instead of the hammers typically used – are best to apply in today’s economy.  Learning how to be use different kinds of ‘payment routes” will not only result in the debt being satisfied, but in the end contributing to improving society at large as well.

Whether U.S. or International, if you are a creditor or a debtor, this interview is meant for YOU.

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